Shipping Policies
Shipping Policy
Last updated: 12/12/2025
Order Processing
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all orders are processed within 1–5 business days after payment is confirmed
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If we are experiencing a high volume of orders, processing times may be delayed. We will notify you by email of any significant delays.
Shipping Rates & Delivery Estimates
shipping charges for your order will be calculated and displayed at checkout.
delivery times are estimates and may vary due to factors outside of our control (weather, carrier delays, customs, etc.).
Order Tracking
once your order ships, you will receive a confirmation email with a tracking number. tracking information may take up to 24–48 hours to update.
Shipping Restrictions
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We do not ship to PO Boxes, military addresses, or restricted countries (where applicable).
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Certain products may have specific shipping limitations based on size, weight, or local regulations.
Lost, Damaged, or Stolen Packages
We are not responsible for packages lost or damaged in transit.
If your order arrives damaged, please contact the shipping carrier to file a claim. Keep all packaging materials and damaged items for inspection.
If you believe your package is lost or stolen, please contact us at and we will assist however we can.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for orders delivered to the wrong address due to incorrect information provided at checkout.
Returns Due to Failed Delivery
If an order is returned to us because it could not be delivered, shipping fees are non-refundable.
Customers are responsible for additional shipping charges if the package needs to be re-shipped.
Contact Us
if you have questions regarding your order or shipping, contact us through our contact us forum